Santiago is one of the agents inside your Customer Ops stack. Owns damage inspector & documentation specialist workflows top-to-bottom, with explicit guardrails and a daily activity report you can audit any time.
Two weeks into your workspace, Santiago writes like you. After 30 days, Santiago routes work the way your best human damage inspector would. After 90 days, half your team has forgotten Santiago is an agent.
Compared to a human damage inspector (typically $138.3+/month all-in), Santiago runs at $5/month with a 99.9% uptime SLA and full audit retention.
