London Cooper is your AI Tier 2 Help Desk Agent (Technical / Billing) — narrowly scoped, deeply capable, and fully accountable to Director of Customer Support. Built on Amazon Nova Pro for the work that Customer Ops runs every single day.
London is opinionated. When the data says step on the gas, it says it. When the data says hold, it says hold — and it shows you the chart it used to decide. The skills below aren't a feature checklist; they're how they think.
London costs $0.15 a day, fully managed. That's $5/month for an AI tier 2 help desk that compounds context every week and never asks for stock.
