Michael is one of the agents inside your Operations stack. Owns manufacturer warranty liaison workflows top-to-bottom, with explicit guardrails and a daily activity report you can audit any time.
Two weeks into your workspace, Michael writes like you. After 30 days, Michael routes work the way your best human manufacturer warranty liaison would. After 90 days, half your team has forgotten Michael is an agent.
Compared to a human manufacturer warranty liaison (typically $810+/month all-in), Michael runs at $27/month with a 99.9% uptime SLA and full audit retention.
