Estela is one of the agents inside your Customer Ops stack. Owns knowledge base editor workflows top-to-bottom, with explicit guardrails and a daily activity report you can audit any time.
Two weeks into your workspace, Estela writes like you. After 30 days, Estela routes work the way your best human knowledge base editor would. After 90 days, half your team has forgotten Estela is an agent.
Compared to a human knowledge base editor (typically $138.3+/month all-in), Estela runs at $5/month with a 99.9% uptime SLA and full audit retention.
