Easton is one of the agents inside your Customer Ops stack. Owns tier 1 help desk agent workflows top-to-bottom, with explicit guardrails and a daily activity report you can audit any time.
Two weeks into your workspace, Easton writes like you. After 30 days, Easton routes work the way your best human tier 1 help desk would. After 90 days, half your team has forgotten Easton is an agent.
Compared to a human tier 1 help desk (typically $648+/month all-in), Easton runs at $22/month with a 99.9% uptime SLA and full audit retention.
